More than chatbots: why business AI agents are Big Tech’s next product battleground · Briflio

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More than chatbots: why business AI agents are Big Tech’s next product battleground

Meta’s just-launched Business Agent could mark a major shift in how companies of all sizes deal with customers.

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Sources

The Conversation: More than chatbots: why business AI agents are Big Tech’s next product battleground — by Guy Bate, Professional Teaching Fellow, Management and International Business, University of Auckland, Waipapa Taumata Rau

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